Warranty

Limited [domestic/commercial] warranty

If ModWood:

•        rots;
•        warps*;
•        cracks;
•        splits;
•        splinters;
•        suffers structural damage from termites; or
•        contains material defects in materials or workmanship,

within [10/7 years] after it is purchased (“Warranty Period”) then we will at our option either replace it or refund the amount paid for it to the owner of the premises in which the defective ModWood is used if:

1.  it was installed and used (product has been used/installed as per what the product has been described to be used for, as stated on the web site) in accordance with our instructions in a [domestic/non-domestic] application; and
   
2. within the Warranty Period the owner of the premises provides evidence of the defect, the quantity of ModWood affected by the defect and a receipt for the purchase of the defective ModWood or evidence of the age of the defective ModWood which establishes the age of the defective ModWood to our satisfaction,

except in the circumstances set out below.  Where ModWood is replaced under this warranty the replacement ModWood will be covered by this warranty for the remainder of the term of this warranty.

* Please note:- due to the moisture normalisation of the woodfibres in the product, ModWood Mini board (screening) can in some circumstances show slight deflection between the uprights.

This warranty does not cover:

• fair wear and tear, fading, staining, mould, mildew or minor splits or cracks around screws or nails;
• Splits propagating within the vicinity of fasteners are not recognised as a product fault, and will not covered by ModWood's warranty.
• damage caused by any natural disaster (such as fire, flooding, earthquakes, lightning or storms) or as a consequence of movement or collapse of the structure to which the ModWood is affixed;
• variations in embossing patterns
• damage which is caused intentionally, recklessly or negligently (for example damage caused by spilling solvents on the ModWood or dropping or storing heavy objects on the ModWood); or
  
• LABOUR OR FREIGHT INCLUDING COSTS ASSOCIATED WITH REMOVING THE DEFECTIVE MODWOOD OR REPLACING IT.

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